YM Diag

Analyze a Bug Report

Using Helper to Capture a Bug Report

Helper is the desktop app that captures a device bug report over ADB and uploads it directly to YM Diag.

Windows Helper

v1.0.5

Full Step-by-Step Workflow

Download Helper from the Download Center and install it on your computer.
Launch Helper.
Connect the Android phone to your computer with a USB cable.
On the phone: go to Settings → About Phone → tap "Build Number" 7 times to enable "Developer Options."
In Settings → Developer Options: enable "USB Debugging."
When the "Allow USB Debugging?" (RSA) prompt appears on the phone, tap "Allow."
In Helper: click the capture bugreport button — it will be generated and uploaded automatically.
Once the upload completes, you'll be taken automatically to the analysis results page here in YM Diag.

Or: Manual Upload (available now)

If you don't have Helper yet, you can upload a bugreport.zip file or paste the report text directly in the form below.